Frequently asked questions
Why didn't I get an automatic email after placing my order?
๐งธWhen placing an order, please make sure your email address is entered correctly. Also, check your spam or junk folder in case our email was filtered there.
โจIf everything is correct and you still haven't received the email, kindly reach out to us through our CONTACTย page.
When will I get my order?
๐ Weโre in Canada: delivery within the country takes 2โ6 days. If your cart includes our packing video from social media (TikTok/Instagram), processing adds +2 days for perfect packaging.
Right now weโre happily shipping all across Canada! ๐จ๐ฆ๐
But donโt worry, cuties from everywhere else ~ weโre preparing the coziest international shipping just for you!
Worldwide shipping starts in early 2026! ๐๐ฉท